Privacy Policy

At ThaiBoxingHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal information (name, email address, phone number) when you create an account or make a booking
  • Payment information when you purchase tickets (processed securely through our payment providers)
  • Usage data and cookies to improve our website functionality and user experience
  • Information you provide when contacting our support team

2. How We Use Your Information

We use your information for the following purposes:

  • Processing ticket purchases and bookings
  • Sending booking confirmations and e-tickets
  • Providing customer support
  • Sending event updates and important notifications
  • Improving our website and services
  • Marketing communications (with your consent)

3. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure payment gateways that comply with industry standards for data protection.

4. Data Sharing

We may share your information with:

  • Payment processors to complete transactions
  • Event organizers for event management purposes
  • Service providers who assist in operating our website and business
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

6. Cookies

To help avoid interrupting bookings during maintenance, visible public pages send a temporary activity signal every 30 seconds. It contains a random identifier held only in the open page, a broad page category (browsing, event or checkout), and a server timestamp. This operational monitor does not store your IP address, full page URL, contact details or browsing history, and uses no cookies or browser storage. Signals stop counting after five minutes; records older than one hour are deleted on the next activity signal or administrator monitoring check. This is separate from optional advertising and usage analytics.

Essential cookies protect your booking session. Optional usage analytics and advertising measurement are disabled until you choose to allow them. When enabled and permitted, Google Analytics measures page views and booking steps, and Google and Meta receive advertising and purchase events. This can include browser identifiers, referring domains, landing pages, campaign and ad-click identifiers, destination and stadium interests, contact-button clicks, ticket details, order references, currency and purchase value. These services may process data outside your country. Our analytics events do not include your name, email, phone number, payment card information or ticket QR codes. Session recording is not enabled.

Use Cookie preferences to accept, reject or change optional cookies without affecting your ability to book. We remember your choice for up to 180 days. Browser attribution expires after 30 days of inactivity; a marketing touch is eligible for credit for up to 30 days after that visit; permitted attribution and recent consent changes saved with an order are removed after 14 months by our scheduled cleanup. Booking and accounting records are managed separately. A ticket purchase does not subscribe you to marketing messages. Withdrawal stops future tracking in this browser and cancels unsent conversions for bookings accessible in this browser. It cannot recall events already sent. Contact us to request deletion of stored information. Google and Meta apply their own retention policies to information already received.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
privacy@thaiboxinghub.com

Last updated: October 4, 2026